Being a great manager and leader goes hand in hand with your company making more revenue. Your employees and team members are all humans who experience emotions. So, the more they like you and enjoy working with you, the more effort they’ll put into their job. Therefore, earning your company more money.
But what does it take to be a great manager with outstanding leadership qualities?
There are plenty of books written about this subject, but this article will look at just five of the most essential qualities and skills great managers should have.
As we mentioned before, your employees are human. They have likes and dislikes, funny stories to share, and feel every emotion under the sun. So, treat them like people!
Make them feel special by getting to know each and every employee. Hold casual conversations about their families and what they like to do on the weekends. The number one thing you must do is to know everyone’s name.
Not everyone is built the same way. While one person may be fantastic at creating charts and graphs from data on a spreadsheet, another may be terrible at it but can design a beautiful presentation.
Use your employees’ strengths to your advantage –– as well as theirs. When assigning tasks, consider which employee will excel. Not only will you receive great work, but your employee will appreciate the chance to play into their skills at work.
When you assign a task to someone, don’t hover over their shoulder watching every little thing they do. People work at different paces using different methods. As long as the end result is reached, then it doesn’t necessarily matter how they got there.
If there are essential details that must be considered, then you can inform your employee of them when you assign the task. For the most part, though, trust that your employee will get to the end result successfully.
However, always be available if they need help or redirection on the task. That’s what a good leader does!
Offer Feedback and Appreciation
People like to know where they stand, especially when it comes to their job. They want to know if their managers are happy with their work or if they can improve in some areas.
As a manager, you should offer feedback and appreciation to your employees. Feedback will help them improve their skills and make fewer mistakes. Appreciation will boost their confidence and motivation when assigned a task.
Invest in Success
Don’t pinch pennies when it comes to your employees. If they can use a tool or resource that will make their jobs easier, then you should invest in it.
For example, a customer service team could benefit from using Salesforce and VoIP to stay organized and enhance their support. While you may not feel it necessary and want to put that money elsewhere, consider your employees first.
When you provide the resources they need, you set them up for success, which also increases revenue for your company.